HTC Total Maintenance Plan

No Worries! We’ve got it covered!

The HTC Total Maintenance Plan is a comprehensive wire repair and isolation plan that covers wiring located on the Customer’s side of the Demarcation Point (wall-mounted Network Interface Unit, NIU) to the telephone jack, Internet modem, or video receiver in your home or business. The Demarcation Point is located on the outside of the home or business. Under the Total Maintenance Plan, when you notify us of an HTC Service problem, HTC will identify whether the problem is with the inside wire or equipment related to an HTC Service (voice, video or Internet service).

RESIDENTIAL

CUSTOMER LOYALTY RATE
$2.00/mo. per line
STAND ALONE RATE
$3.00/mo. per line

BUSINESS

CUSTOMER LOYALTY RATE
$3.00/mo. per line
STAND ALONE RATE
$4.00/mo. per line