Low Income Programs

HTC in compliance with the Federal Communications Commission, offers two low-income assistance programs. These programs include Lifeline Assistance and Link Up.

Lifeline and Link Up Service

As part of its service offerings, HTC offers two programs to assist qualifying low income individuals with the charges for their telephone service, LIFELINE and LINK UP. These programs are part of the Federal Universal Service Fund program instituted by the Federal Communications Commission and overseen by the Universal Service Administrative Company.

Lifeline service offers QUALIFYING individuals discounts to the costs of the individual’s telephone service for one telephone line per household at their principal place of residence. Link Up allows QUALIFIED individuals to receive a discount on the cost of initially ordering telephone service. The current discount provided under the Company’s LIFELINE service is $9.25 per month for each month that the customer qualifies. The one time discount for LINK UP service is $22.50. To receive these discounts, an individual must provide proof and certify under penalty of perjury that you are currently participating in one of the following: Temporary Assistance to Needy Families (TANF), Supplemental Security Income (SSI), Food Stamps, Medicaid, Senior Citizen low income discount plan offered by the local gas or power company, Federal Public Housing Assistance (FPHA), Low Income Home Energy Assistance Program (LIHEAP). In addition, a consumer may be eligible if his or her household income is at or below 135% of the Federal Poverty Guidelines.

Other terms and conditions apply. For example, customers must apply for LIFELINE and LINK UP, and we are required to retain and verify the continuing accuracy of the qualifying information provided by those individuals. Similarly, as long as a qualified individual agrees to tall blocking, that individual is not required to pay a deposit prior to our service being offered. A complete set of terms of these programs is available at HTC.